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Library At a Glance FY20: Reference Questions

Reference Questions

 

LIBRARY REFERENCE DEPARTMENT STATISTICS JULY 2019 THROUGH JUNE 2020
  July August Sept. Oct. Nov. Dec. Jan. Feb. March April May June Totals

Reference Questions

197 318 222 217 145 98 196 159 91 35 40 41 1759

Technology Questions

21 103 75 68 43 39 55 74 57 2 4 0 541

All Reference Transactions

218 421 297 285 188 137 251 233 148 37 44 41 2,300

                                            

Electronic Mode (included in the totals above)  
Email 124
Phone 39
Chat 111
LibAnswers 6
SMS 4
Research Appointment/Zoom Reference 8