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Library Reference Questions FY2021: Home

Library Reference Transactions FY2021

  JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN TOTALS
Reference Questions 28 83 91 46 58 22 91 106 94 88 66 64 837
Technology Questions 2 7 39 31 3 0 32 32 14 16 23 14 213
All Reference Transactions 30 90 130 77 61 22 123 138 108 104 89 78 1050

 

Electronic Mode (included in the totals above) Reference Technology Totals
Email 47 3 50
Phone 38 8 46
Chat 170 17 187
LibAnswers 12 1 13
SMS 0 0

0

 

Research Appointment/Zoom Reference 28 0 28