| JUL | AUG | SEP | OCT | NOV | DEC | JAN | FEB | MAR | APR | MAY | JUN | TOTALS | |
| Reference Questions | 28 | 83 | 91 | 46 | 58 | 22 | 91 | 106 | 94 | 88 | 66 | 64 | 837 |
| Technology Questions | 2 | 7 | 39 | 31 | 3 | 0 | 32 | 32 | 14 | 16 | 23 | 14 | 213 |
| All Reference Transactions | 30 | 90 | 130 | 77 | 61 | 22 | 123 | 138 | 108 | 104 | 89 | 78 | 1050 |
| Electronic Mode (included in the totals above) | Reference | Technology | Totals |
| 47 | 3 | 50 | |
| Phone | 38 | 8 | 46 |
| Chat | 170 | 17 | 187 |
| LibAnswers | 12 | 1 | 13 |
| SMS | 0 | 0 |
0
|
| Research Appointment/Zoom Reference | 28 | 0 | 28 |